What are the fees for psychology services?

• Individual Psychology session fees start from $225 per 50-minute consultation ($96.65 medicare rebate if applicable).

• Executive and Leadership Coaching sessions start from $300 per 60 minute session (no medicare rebates available)

• Group Workshops and Training Programs prices are tailored according to scope

You will receive a consent form before your first session that outlines important information about fees, payment, confidentiality, and the privacy policy.

Can I claim Medicare and Private Health Insurance Rebates?
Rebates are only available for psychology sessions with a Mental Health Care Plan (MHCP). If you receive a Mental Health Care Plan from your GP, you are entitled to a Medicare rebate of $96.65 per session for 10 psychology sessions per calendar year. To find out if you are eligible to access Medicare Rebates, you need to make an appointment with your GP or see your psychiatrist. They will assess eligibility and may refer you to a Psychologist under a Mental Health Care Plan (MHCP).

If you have private health insurance, you may be eligible to claim rebates for psychological sessions. The level of cover and any applicable waiting periods vary between providers and depend on your policy. Please check with your health insurance provider for details on your level of cover and eligibility to claim.

How are payments processed?
All payments are processed electronically using the credit/debit card details provided in the client intake form. Payment is required at the end of your face-to-face or telehealth appointment and can be made by cash, credit card, or EFTPOS at the clinic. Medicare or Private health insurance claims can be processed at the time of your session.

What is the cancellation policy?
If you need to cancel or reschedule your appointment, please provide 24 hours notice prior to your scheduled appointment to avoid a cancellation fee. Any changes to your appointment within 24 hours or non-attendance will attract a 100% cancellation fee, which must be paid before making future appointments.

What happens at my first session with a psychologist?
The first session is an opportunity for you to share the reasons you are seeking psychological treatment and to begin working on therapy goals and a treatment plan. Most people find this initial meeting a helpful first step. You can read more about your first visit here.

How many sessions will I need and how frequent will they be?
Sessions may be weekly, fortnightly, or at any other arrangement to be discussed. The amount of sessions and frequency will also be dependant on your treatment plan.

What about confidentiality?
Psychological therapy is confidential, with certain exceptions that will be explained to you before therapy commences and during your first consultation.